FAQ for the Outsource billing in-house service.

Do you submit secondary claims to Medicaid?

Will the associate from your company work in my medical office?

What initial setup costs or annual renewal fees are there?

Where is Outsource Billing In-House offered?

Can you serve multiple specialties within a single practice?

Is your employee entering data in my office, using a web-based medical billing service?

How much space do I need to allocate for your associate to work?

Can I have the software customized to my need and have special reports generated for me? At what cost?

Will I be able to access the billing system?

How easy will it be for me to use the billing system?

What type of invoicing does the billing software support?

Can the billing software support patients in more then one medical office?

Can you do the medical billing off-site?

Can the billing software support patients in more then one medical office?

OK, I am convinced whom should I call?


Q. Do you submit secondary claims to Medicaid? 

A. Yes, usually half of the claims sent to Medicare are automatically crossover to Medicaid to be paid as secondary, the ones that do not crossover to Medicaid we will submit directly on paper and follow-up on them.

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Q. Will the associate from your company work in my medical office?

A. Yes, the associate will work in your medical office, this is the key to the success of our service. Your office manager will be working very close on a day to day basis with our associate to fulfill one need - bill and follow-up with insurance company.

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Q. What initial setup costs or annual renewal fees are there?

A. None. We get paid ONLY when you get paid.

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Q. Where is Outsource Billing In-House offered?

A. We are currently offering our unique on-site services in Manhattan, Queens, Nassau, Suffolk and
New Jersey.
For other location we can provide the usual off-site outsourcing medical billing.

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Q. Can you serve multiple specialties within a single practice?

A. Absolutely, our system effortlessly supports this kind of practice.

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Q. Is your employee entering data in my office, using a web-based medical billing service?

A. No, this is NOT an ASP (Application Service Provider) model.
The software and database are installed in your office.
There is absolutely no connection between our clients, insuring the highest degree of data security.

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Q. How much space do I need to allocate for your associate to work?

A. One desk and one chair is all that is needed for our associate. We will provide all the hardware and software to support the billing system.

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Q. Can I have the software customized to my need and have special reports generated for me? At what cost?

A. As our goals are the same - to provide you with friction free billing. Any customization will be done at no extra cost including developing special reports that will give you more control of your cash flow.

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Q. Will I be able to access the billing system?

A. We will install dedicated computers at our expense including networking installation and hardware for you and your office manager. This will allow you to run reports and view information in the system any time you wish.

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Q. How easy will it be for me to use the billing system?

A. The billing software was design specifically with the end user in mind making the billing software as easy to use and navigate. Finding information is easy, as is generating reports.

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Q. What type of invoicing does the billing software support?

A. The software supports Electronic Billing and paper invoicing HCFA-1500,
Medicaid NY, N-F3 (for no-fault) and C-4 Workers Compensation.

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Q. Can the billing software support patients in more then one medical office?

A. The billing software supports multi company billing.

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Q. Can you do the medical billing off-site?

A. Yes, If you don’t have the extra space but are interested in outsourcing your medical billing it could be done off-site giving you 24x7 access to the billing system for reporting and analyzing.

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Q. OK, I am convinced whom should I call?

A. Call us today at (800) 601- 1455 for more information.

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